Policy

1. Introduction At VIDYAOne, we aim to provide reliable and user-friendly software solutions for schools and educational institutions. This Refund Policy explains the conditions under which refunds may be provided. 2. Eligibility for Refund Refund requests are considered only for eligible purchases made directly through VIDYAOne. To qualify, users must provide valid purchase details and explain the reason for the refund request. 3. Trial & Demo We encourage users to try our free demo or trial version before purchasing. Refunds may not be applicable if the user has already tested the software through a demo or trial period. 4. Refund Request Period Refund requests must be submitted within the applicable refund period mentioned at the time of purchase. Requests made after this period may not be accepted. 5. Non-Refundable Services Setup charges, customization work, training sessions, domain registrations, hosting fees, and third-party service charges are generally non-refundable unle...